Refund policy
30-Day Money-Back Guarantee
We want this light to bring comfort. If it doesn't, you have 30 days from delivery to ask for a full refund. You don't need a reason.
How to ask for a refund
Write to us through our contact page with your order number. A real person will answer, usually within one business day.
If we need the item back, we'll tell you how to return it.
Damaged or lost packages
If your package arrives damaged or never arrives, tell us and we'll send a new one for free.
When you'll get your money
Once your refund is approved, it goes back to your original payment method. Your bank may take 5-10 business days to show it.
Gifts
If the light was a gift, the person who placed the order receives the refund.